Privacy policy
What this site collects
If you send the project form, we keep what you typed: name, email, phone, company and the project details. We use it to reply to you and scope the work, and we don't sell it.
Our own visit log
We keep our own record of visits so we can see what people read and where the site trips them up: the pages you open, how far you scroll, which links and buttons you click, which form fields you fill (never what you type in them), page speed, and errors. It includes your rough location from your IP address (country, region, city), your device type and browser. We don't store the IP address itself. A random ID in your browser ties one visit's pages together.
If you turn cookies off, or your browser sends Global Privacy Control, we only note that a page was opened and for how long, with no ID and no clicks.
Cookies and ads
The site uses Google Analytics to count visits and see which pages people read, and the Meta Pixel and Google tag so BuildBridge can show ads to people who have visited. These tools set cookies and receive your IP address, browser details and the pages you view. Google and Meta handle that data under their own policies.
We may also use Google Tag Manager to manage those tags, and Microsoft Clarity to see where pages confuse people (heatmaps and anonymised session replays; form fields are masked). When you send the project form with cookies on, we tell Meta that a lead came in, with your email and phone scrambled (hashed) first, so we can tell which ads work.
You can turn these off at any time. If your browser sends Global Privacy Control, we treat it as a no and load none of them.
Clients
If you're a client, your service agreement covers the brand materials and social-account access you give us. We never ask for or store your passwords.
Your rights
Ask what we hold about you, correct it, or have it deleted by emailing hello@buildbridge.agency. We answer within 30 days.